Archive for April, 2012
Starting tomorrow FanDuel will be running “Early Only” MLB contests that include only the afternoon games for a given day on the MLB schedule. This will allow a lot of advantages for our players:
– No need to guess early at starting lineups for late games.
– Players won’t have to wait until the end of the late night games each day to see the results of their contests.
– Payouts will be made at the conclusion of the last early game meaning funds will be available for use in our 7pm ET contests on the same day.
You’ll find these contests in the main game lobby with the label “(Early Only)” attached.
Note: for technical reasons 50/50s won’t carry the label, we’re working on a fix for this, but in the meantime double check your 50/50 entries to ensure you’ve entered the one you intended.
We’d like to introduce you to Dylan Kidder (username: DylanAtFanduel) who joins FanDuel as our Customer Support Agent. Dylan graduated from Providence College with a B.A. in marketing. He’s a big Providence fan and is excited about the promising new recruits the basketball program is bringing in. After graduating, he spent the last two-plus years working for Marriott Hotels in various capacities before joining our team.
Dylan represents another fantasy sports veteran for the FanDuel staff. He’s been the commissioner of his NFL keeper league for 9 years and scored nearly $5,000 in FanDuel winnings prior to joining the team. It remains to be seen if Dylan’s loyalty to the Patriots and Celtics will cause any tensions around the New York office.
The addition of Dylan to our customer support team will allow us to better serve our ever-growing base of users. Dylan will be helping us to respond to support tickets more quickly, offer more live chat availability, and generally make the experience for our users, both new and old, more friendly and trouble-free.
It’s a big job to mobile optimize a whole site in one shot so we’re going piece by piece. We also want to get the pieces out to you as soon as they’re ready. In the current version we have optimized:
-Mobile homescreen with a summary of Live or Upcoming contests
-H2H and league view (with live scoring via manual refresh)
-Entering and editing teams
-True live scoring
These items will be rebuilt for mobile over the coming months. In the meantime you can access them on the main site from links on the mobile homepage, and you can switch back to the main site at any time by clicking “Main site” at the bottom of any mobile screen.
If you have any feedback on our mobile site we’d love to hear from you! Please email us at email@example.com.