Eagles vs. Vikings Game Resolution

December 29, 2010 at 5:50 pm Leave a comment

Here’s the text of the email we sent out a few minutes ago to all players who lost contests because they didn’t receive points for Eagles or Vikings players in their lineups. A slightly different email was sent shortly afterward to anyone who has been active on Fanduel during the past two months.

Hi Tom,

Thanks for your patience over the last few days as we have worked
towards a resolution regarding the weekend’s MIN@PHI postponement. We
appreciate the input we’ve had since my last email, and have arrived
at what we feel is a fair conclusion.

Firstly, to maintain the integrity of the site, we have adhered to the
rule as written and paid out wins for users while scoring all Vikings
and Eagles players as zero.

Secondly, we recognize that the postponement rule for NFL as written
did not meet people’s expectations and have revised it for future
weeks to include postponed games as long as they are played by the
following Wednesday (full text below).

Thirdly, to make up for the poor experience of users who had Vikings
and Eagles players, we are also paying out a bonus equivalent to the
wins as if those players had counted. So, if you would have won had
Tuesday’s game counted you will receive the same amount of cash. This
is an expense to us. Our commitment is that all users have a great
experience on FanDuel and we felt, in this instance, this was the only
fair solution.

This situation was caused by an NFL game getting postponed to Tuesday,
something that last happened 64 years ago. We hope the way we have
dealt with these exceptional circumstances gives you confidence in the
responsiveness and integrity of the site. We look forward to
continuing to provide you with great NFL action this coming weekend,
during the post season, and throughout the 2011 NFL season.

Kind regards and Happy New Year,
Tom Griffiths
Product Director
http://www.fanduel.com

New rules on postponements:

For NFL contests, you will receive points for any postponed games that
are played no later than Wednesday of that week.

For one day MLB contests, if the postponed game is played on the same
day then you will receive points for your players in those games as
normal. If a game is postponed to a later date or called off for any
reason, any players you have selected for that game will receive zero
points.

For one day NBA and NHL contests, you will receive points for any
postponed games that are played no later than the next day.

For any NBA, MLB, and NHL contests that are scheduled to include games
from multiple days (such as some playoff contests), you will receive
points for any games that are played no later than the day after the
last game scheduled as part of the contest.

If game cancellations and/or postponements mean there is only one game
left in a contest, then the contest will be canceled and all entry
fees will be refunded.

NOTE: A game will be considered to be ‘played’ on a given day if it
begins on that day and is completed no later than 6am Eastern on the
following day.

These can be found on the site here:
http://www.fanduel.com/p/OutsideHelp#rules

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Entry filed under: Uncategorized. Tags: .

All users who entered Eagles vs. Vikings game will be emailed on Wednesday January 2nd NFL Tournaments

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